Returns & Refund Policy
At The Khoj Shop, we prioritize your satisfaction with our products. However, please note that we are not processing returns at this time. We encourage our customers to make mindful purchasing decisions to avoid the need for returns.
Exchanges:
We understand that in some cases, such as sizing issues, an exchange may be necessary. In such cases, the customer will be required to bear the shipping costs for returning the product. Once the product is received by us, a store credit will be issued to the customer, minus any return shipping fees incurred.
Defective or Damaged Goods:
In the unlikely event that you receive a defective or damaged item, please notify us immediately via email at hello@thekhojshop.com within 2 days of receiving the products. Kindly provide your order number and attach clear images of the defective item. Our team will investigate the issue promptly and assist you accordingly.
Contact Information:
If you have any questions or concerns regarding our Returns and Refund Policy, please feel free to contact us at hello@thekhojshop.com. We are here to help and ensure your shopping experience with us is enjoyable and hassle-free.